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Help / FAQ
This website is best viewed in the latest version of Inter Explorer or Opera There are know issues with Firefox not showing the sample player, this is a firefox problem Why Do I Have To Register? We use a registration systme as it keeps all your orders in one place. Email is a funny old system and in some case customers have not recieved there download link. As you now have to register, all you have to do is login and search your order history, the link to download will apear instantly after your payment or free order has been confirmed. I Need Order Help All you have to do to get going is to browse the website and listen to the samples of the albums & single's Once you've found your album (or single) of choice, add it to your basket by clicking the link
Here is a screen shot of the download email with the links to download your products within it
Payment Help We except payment is via credit or debit card, Paypal or Cheque . If paying by cheque, please use "Print Order Form" when you check-out. All the infomation you need is on that form.
Please be aware we use Paypal as our payment processor This DOES NOT mean you have to have or get a Paypal account Follow the instructions in this screen shot if you do not have a Paypal account
Your personal and payment details are always sent over an 128bit encrypted secure form, You can verify this by looking for the padlock in the lower right of your browser. You will only see the padlock when you enter your details and not in the shopping cart (as there are no sensitive information in there) when you check out it goes secure. If you do not see the padlock please do not carry on the transaction and contact customer support at the bottom of the page. You will be sent a receipt from us and Paypal instantly after ordering.
Within seconds of you placing your order an email will arrive from us. Within the second email is a link. Click the link and a download box will appear. Save this file to your computer. Normally on the Desktop or my music folder. The file you download isn't an MP3 file, its a .ZIP file. If we didn't do this your internet browser would just play the file instead if downloading it. Windows does come with a basic unzip program but if your not sure then you can download it Here Screen Shot
You will also need an MP3 player for your Pc. Windows Media Player is installed on most versions of windows and will work fine. If you prefer a different player or windows media player doesn't work we suggest winamp. This is a great FREE MP3 player and we've been using it for years, Click Here for the latest version (www.winamp.com) Winamp Screen Shot
What type of security does Allthingsbouncy.com provide for online transactions? Safe shopping is important to everyone and we have gone to great lengths to make sure your details remain safe. When you start the order process you can be sure that every step of the way is 100% secure. If I download the albums, do I own it? Yes, you do own it. It's just the same as you buying the CD. Can I copy my downloaded albums onto CD / MP3 player? Yes, you can burn it onto CD for your own personal use or transfer it to an MP3. (Ipod, etc)
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